FACILITY HOURS:

MON–FRI: 4:30AM–8PM

SAT/SUN: 6AM–6PM

KROC REOPENING UPDATES

 

08.07.20

Kroc Update: Adjusted Member Activities - Aug 8 thru Sep 4

As a result of this spike and in response to the City & County of Honolulu's recent Emergency Order, "Act with Care—Do Not Gather", effective Saturday, August 8 through Friday, September 4, the following changes will be implemented at the Kroc Center for your safety and in compliance with the city's mandate:

Areas and Activities Affected:

  • Competition Pool Use Suspended
  • Adventure Cove - Family Play Area, Lazy River and Water Slides will remain open - Leisure Pool use suspended
  • Open Sports Court closed - FitGO Zone expanded and hours increased
  • In-Person Group Exercise Classes suspended - Virtual Classes offered
  • Archery Training suspended

Newly Added Member Activities Starting Monday, August 10:

  • Additional one-hour water walking sessions - weekdays, 6:45–7:45am. For your safety, water walking will be one way only.
  • Water slides open seven days a week
  • Doubled FitGO Zone capacity and increased hours

Change to Reservation Time:

  • In an effort to improve your member experience and maximize usage of reservation block times available, we will be transitioning to a 24-hour advance time frame. This transition will begin early next week. As a reminder, reservations can be made online.

Program and Activities Offered Virtually (In-Person Not Available):

  • Ha'a Hula, Kroc Dance Academy, Hip Hop Break-in' - Days and times will remain the same. However, these classes will transition to a virtual platform. Registered participants will receive an email with links to their specific virtual class(es). Private music lessons will continue to be offered as scheduled, both in-person and online.
  • Virtual Group Exercise Classes - This is available through our sister Kroc Center in Coeur d'Alene, ID. We plan to publish virtual group exercise classes such as Yoga Strength, Yoga Recovery, Total Body Conditioning, Hot Hula and Forever Fit, free to members, featuring our very own instructors in the coming weeks. Please stay tuned to our social media outlets for more information.

I Have A Question, Who Do I Contact:

Help slow down the spread of COVID-19:

  • Wear a face covering over your nose and mouth at all times while at the Kroc Center, including while exercising in the fitness center and FitGO Zone, lounging on the aquatics deck and sitting in the courtyard.
  • Practice social distancing of at least six (6) feet.
  • Wipe down your equipment before and after your use.
  • Wash your hands with soap and water for 20 seconds.
  • If you show any sign of illness, please stay home.

We recognize the frustration that has come with the changes we've had to implement as we comply with the City's mandates to remain open and safe. We are so thankful for each of you, our Kroc 'Ohana, for your continued support and flexibility as we navigate through these challenging times. Our number one priority is to maintain a safe and clean Kroc Center for our members and staff.

Please be safe and God bless!!

Kroc Management

 

07.31.20

Member Reminder: Canceling Reservations

Thank you for your patience with our reservation system and process to sign up for your workout time, swim time or group exercise class at the Kroc.

Our team continuously strives to improve our reservation process and is looking into ways to maximize usage of the time blocks for each member area. As such, Kroc staff will be reaching out to members who may have missed their booked reservation time. Additionally, we are gently reminding members to cancel any reservations that they will not be using. By doing this, you are opening up a time block for another member to reserve.

How to Cancel a Reservation

Here are the ways to cancel a reservation (unfortunately, our system doesn't allow you to cancel a reservation on your own).

  • Utilize the Chat feature on our online sales site or our Kroc website to contact us. This will be located on the lower right of your screen.
  • Call (808) 682-5505 to speak with Member Services

We will continue to monitor and track missed reservations in the weeks to come, as well as explore other options to ensure reservation block times are fully utilized. We appreciate your support and flexibility while we acclimate to our new normal and work to improve procedures put in place to keep our members, guest and staff as safe as possible while at the Kroc Center.

 

07.22.20

Kroc Update: Face Covering Now Required When Working Out

Effectively immediately, and pursuant to Mayor Caldwell's amended order regarding face coverings, Kroc members are now required to wear a face covering while exercising or working out in the Health & Wellness Center, FitGo Zone and Sports Court. For your safety, please only exercise to the extent you can breathe comfortably while wearing a mask.

Mahalo for working with us to keep in compliance with the City requirements as this allows Kroc Center Hawaii to remain safe and open to our members.

 

07.11.20

Kroc Update: Performing Arts & Private Music Resume + Safety Reminders

Creative Arts & Music Programs Resume

We're excited to share that select Creative Arts and Music Programs are NOW OPEN for registration! Email for more information. All classes include a virtual option that allows you or your keiki to learn and grow from the comfort of your home.

  • Private Strings & Piano Lessons: Email to schedule your private music lessons.
  • Hula Lessons: Experienced and new dancers, ages 5 to Kupuna, are welcome to join our Ha'a Hula program. Registration is available online.
  • Hip Hop Break'in (NEW!): Your keiki, ages 4 to 11, will be break'in into some high energy footwork this summer in our newest Dance Program. Registration is available online.

Safety Reminders

For the health & safety of all, we kindly remind Kroc members of the following requirements:

Face Coverings:

Wearing a face covering over the nose and mouth while at the Kroc Center is required. This requirement is in accordance with the City & County of Honolulu's Emergency Order No. 2020-18. A face covering may not be worn only under the following circumstances:

  • While actively exercising in the Health & Wellness Center, FitGo Zone, or Open Sports Court.
  • While swimming in the Aquatic Center
  • Due to a medical or health condition
  • For children ages 5 and younger

Wellness Check and Hand Sanitizing at Entry Point:

During each and every visit to the Kroc Center, a wellness check is conducted at the Aloha Desk entry point on members, guests and staff accessing the facility. This is followed by hand sanitizing at one of the sanitizing stations immediately past the Aloha Desk or the hand washing station under the Pavilion. Both the wellness check and hand sanitizing are required to enter the facility with no exceptions.

Mahalo for your cooperation in complying with all safety mandates set forth by the State and City as this allows Kroc Center Hawaii to remain open for member operations. We're all in this together!

Community Outreach Update

Although The Kroc is now open for member operations, many in our community are still experiencing financial hardships due to COVID-19. The Salvation Army is committed to helping those in need of assistance and continues to provide 5,000 meals to kupuna and families each week. To financially partner with us in these efforts, donate now. Thank you for your continued support in our community outreach efforts.

 

07.04.20

Kroc Notice: Share Your Feedback Via Our Post-Reopening Survey + Reminders

Aloha Kroc 'Ohana

We are happy to be open and thankful to see our members back at the Kroc Center working out, taking classes, swimming and enjoying the pool! We thank you for your patience while we all adjust to new procedures and changes during this reopening period.

Member Feedback

Through one week of operating with our new procedures, we would love to get your feedback through a quick online survey. We want to know what you think about safety, customer service, areas of improvement to better your Kroc experience and positive things we can celebrate. This survey is open now through July 7 and is available through our July 4 member email.

Updates & Reminders

We kindly ask you to review a few friendly reminders & updates:

Guest Passes:

Upon review of our operations during week one, guest pass usage and sales will be delayed to a later stage of our reopening plan.

Kroc Cafe:

The Kroc Cafe is now open daily, 9am-4pm.

Reservations & Check In:

  • Please reserve facility use for days and times that you know you will make. This will provide opportunity for other members to use the Kroc.
  • Call (808) 682-5505 or email as soon as you know you will not be able to use your reservation. We will cancel your reservation for you.
  • When making a reservation, be sure to complete the transaction all the way through confirmation. Successful reservations will yield a confirmation email with details for your visit.
  • Remember to link your membership barcode to your Kroc Sales account to discount your reservation and to remove the $18 usage fee.
  • Upon arrival at the Kroc Center, an attendant will verify your reservation before entry.
  • Be sure to bring your membership card. You will be required to scan to enter even if you have a reservation.

Safety:

  • For your safety, Aquatics equipment will not be available for use at this time. This includes foam weights and kickboards. Thank you for your understanding.
  • Per Mayor Caldwell's orders, please wear your face covering at all times when at the Kroc except during times of activity such as working out or swimming.
  • Friendly reminder for the safety of fellow members and staff, please stay home if you are not feeling well.

Thank you again for your patience through the initial stage of our reopening plan and for sharing your feedback. God bless!

 

06.24.20

Kroc Notice: Making Your Reservations Online & Reminders

Aloha Kroc 'Ohana

We're beyond excited to be reopening tomorrow and welcoming you back to the Kroc Center! As you plan your visit, we want to share a few reminders to make your return as seamless as possible.

Reservations Required

As mentioned in previous Kroc Update emails, in order to ensure safe distancing, separate reservations are required for each of our member areas and classes as noted below:

  • Aquatic Center
  • Health & Wellness Center
  • FitGO Zone (additional fitness area located in the Gymnasium)
  • Sports Court (Gymnasium)
  • Group Exercise Classes (reservations are for a specific class)

Our online reservation system is live. Reservations can be made online up to 48 hours in advance. Please be sure to link your membership number to your Kroc Sales account to remove the session fee. Need assistance? Download our reservations guide for step-by-step instructions.

Face Coverings

We are requiring face coverings for all members, guests and staff, except while working out in the Gymnasium, Health & Wellness Center, FitGO Zone (an extended Health & Wellness area) or while swimming in the Aquatic Center. Keiki age 5 and under will not be required to wear a face covering. Staff exceptions include on-duty lifeguards and on-duty group exercise instructors.

Six Feet Distancing (6')

Where possible, all areas within the Kroc Center have been redesigned to assist with safe physical distancing. We kindly ask our members and staff to adhere to our 6' safe distancing guidelines.

Please see our previous Kroc Updates (06.10.20 and 06.16.20) below for detailed information on Stage One of our Reopening Plan.

We can’t wait to see you and your Ohana thriving at your Kroc Center once again! See you soon!

 

06.16.20

Kroc Notice: What to Expect on June 25

Aloha Kroc 'Ohana

As you prepare to return to the Kroc Center on June 25, our team wants to share some of the changes you can expect. Please check out our reopening video and read below for information on new procedures including our reservation system to book your workout or swim time. We look forward to seeing you soon!

What You Need to Know As You Return

Wellness Screening: Upon arrival at the Aloha Desk (only point of entry), members and guests will be greeted by a Kroc team member who will conduct a wellness screening.

Face Coverings Required: Members, guests and staff will be required to wear a face covering in all areas except while working out in the Gymnasium, Health & Wellness Center, FitGO Zone (an extended Health & Wellness area) or while swimming in the Aquatic Center. Keiki age 5 and under will not be required to wear a face covering. Staff exceptions include on-duty lifeguards and on-duty group exercise instructors.

What to Bring: Please bring your membership card as this will make the check in process faster and allow you to get to your activity quicker. Also, bring your own yoga mat (if needed), towel and filled water bottle. Drinking fountains will not be available at this time.

Locker Rooms: Please expect to come and leave dressed for your activity as all showers and locker rooms will be temporarily closed until a later stage. Restrooms will be open. Please practice safe distancing while in the restrooms.

Reservations: Reservations are required for Aquatics, Health & Wellness , FitGO Zone, Group Ex Classes, and the Sports Court. Reservations are for a specific area for 90-minutes and you may not crossover to another area within your reservation block time. Group Ex reservations are only for the class time. Reservations can be made online at krocsales.org/#/hawaii up to 48 hours in advance. Our reservation system will go live on June 23. Information on reservation time slots can be found in our Facility & Class Schedule.

Need help making a reservation? Download our step-by-step guide.

Sanitizing and Disinfecting Stations: Sanitizing and disinfecting stations are placed throughout the center for your use. Although we have a deep cleaning time scheduled to disinfect, please remember to wipe down equipment after each use.

Six Feet Distancing (6'): Where possible, all areas within the Kroc Center have been redesigned to assist with safe physical distancing.

Guest Passes: One day guest pass sales will resume on July 6. Guest pass policy applies.

Member Areas/Services to Open in Stage Two or Three: As a reminder, the following areas will open in a later stage of our reopening plan.

  • Child Watch
  • Game Room
  • Pool Features (Slides, Rock Wall, Diving Board)
  • Locker Rooms/Showers
  • Drinking Fountains

We hope this email and video provides the information you need to ensure your return to your Kroc Center is a smooth and safe one. See you on June 25!

For more information, please email, or call us at (808) 682-5505.

 

06.10.20

Kroc Notice: Reopening June 25 - Stage One

Aloha Kroc 'Ohana

Plans are under way and employees are working tirelessly to reopen your Kroc Center Hawaii on Thursday, June 25, 2020. Our highest priority is to ensure the safest environment possible for our members and staff, and as such, we will be reopening the center in three (3) stages. In addition to finalizing new procedures and retraining our staff, we are providing you with important information to prepare you for STAGE ONE of our reopening plan.

STAGE ONE: Thursday, June 25, 2020 – Select MEMBER ONLY Services Open

GENERAL INFORMATION

Kroc Center Hawaii STAGE ONE Operating Hours:

  • Monday–Friday:
    • Health & Wellness: 4:30am–8pm
    • Aquatic Center: 8am–7pm
    • Café: 8–10am / 11am–4pm
    • Gymnasium: 12pm–7pm (Monday–Thursday)
  • Saturday & Sunday:
    • Health & Wellness: 6am–6pm
    • Aquatic Center: 7:45am–5pm
    • Kroc Café: 11am–4pm
    • Gymnasium: 12pm–5pm (Friday–Saturday)
    •  

RESERVATIONS REQUIRED:

To ensure our compliance with CDC Guidelines and physical distancing requirements, reservations in 90-minute increments will be required for usage of:

  • Aquatic Center
  • Gymnasium
    • FitGo Zone (additional Health & Wellness area in the Gymnasium)
    • Sports Court
  • Health & Wellness Area
    • Group Exercise Classes
    • Open Fitness Area
  • Kroc Church Services

 

AREA SPECIFIC INFORMATION:

Aquatic Center:

  • Hours: Monday–Friday 8am–7pm; Saturday & Sunday 7:45am–5pm.
  • Competition pool will be open for lap swimming only.
  • All pool features are planned for Stage Two.
  • Reservation will be required.

Kroc Church Services

  • June 28: In-person church services to resume.
  • Reservations will be required via the Kroc Church app (download by texting "Krocapp" to 77977)
  • Online services will continue to be available.

Gymnasium (Sports Court & FitGo Zone):

  • Hours: Monday–Thursday 12–7pm; Friday–Sunday 12–5pm.
  • FitGo Zone is an expanded Health & Wellness area offered in half of the Gymnasium.
  • Open Sports Court available for basketball and volleyball.
  • Pick up basketball, pick up volleyball, pickle ball and US Sports are tentatively planned for Stage Two or Three.
  • Reservations will be required.

Health & Wellness:

  • Hours: Monday–Friday 4:30am–8pm; Saturday & Sunday 6am–6pm.
  • Exclusive access for kupuna and vulnerable populations: Tuesdays & Thursdays, 12:15–1:45pm.
  • 60+ weekly group exercise classes will be offered including one aqua class each day.
  • Personal training and massage services are tentatively planned for Stage Two or Three.
  • Reservations will be required.

Programs:

  • July 6: Private music lessons, Kroc Dance Academy and Ha'a Hula to resume both online and in-person.
  • July 11: Archery training to resume, in-person.
  • More information is forthcoming.

Other Services Available in Stage 1:

  • Kroc Cafe (limited menu): Monday–Friday 8–10am, 11am–4pm; Saturday & Sunday 11am–4pm. The Kroc Cafe will be open to the public.
  • July 1–29: Summer Care, an essential childcare service through Kroc Keiki Learning Center Preschool, is available for ages 3-5. Email for pricing, financial assistance and more information.
  • July 6: One day guest pass sales resume. Purchases must be made in person.

Areas or Services Tentatively Planned for Stage Two or Three:

  • Game Room
  • Child Watch
  • Showers, locker or family locker room use (restrooms will be available).

Mahalo for your continued patience as we prepare to safely welcome you back to your Kroc Center. Please stay tuned for additional details about our reservation system, cleaning procedures and our wellness check process which will be shared with you next week.

See you soon!!!

Kroc Center Management

 

06.04.20

Kroc Member Update

Aloha Kroc 'Ohana:

We’re excited to announce we are reopening Kroc Center Hawaii for select member activities on June 25 (more info to come). Majors Phil & Debbie Lum share their welcome message.

 

KROC CARES UPDATES

06.05.20

Kroc Cares Update

Aloha Kroc 'Ohana:

Eleven weeks ago, we transitioned into an Emergency Service Center in response to the COVID-19 pandemic. During this time, we suspended our normal member operations and focused on our community in need through meal delivery, distribution of food and other essential items and providing spiritual support. As we prepare to reopen Kroc Center Hawaii to members on June 25 and transition back to normal operations, we are humbled to share that your Kroc Center has provided in excess of 95,000 items to kupuna, houseless individuals and families in need with the support of business and community organizations since March 19 to include over:

  • 65,000 prepared meals
  • 57,000 pounds of produce
  • 12,000 beverages
  • 9,000 food bags
  • 8,000 snacks

As we refocus our efforts towards reopening the Kroc Center and welcoming our members back who we've missed terribly, please know that if you are in need, we are still here to help. You can reach out to us for help through the "Request for Assistance" button in the side bar.

Kroc Cares Outreach Efforts

During our nine community drive-thru food and joy distributions, we were blessed to serve over 3,200 families. To partner with us in our outreach programs, please call 682-5505 or donate online. Your generosity will allow us to serve our neighbors like Doreen who has been out of work and is in need of assistance. Listen as she shares her heart-felt appreciation to all who made these distributions possible. View Doreen's story.

Kroc Cares Community Partner Highlight

Mahalo to the Girl Scouts of Hawaii Troop 769 for supporting our Kroc Cares outreach efforts through financial and in-kind donations, and for their volunteer services this week.

“May he give you the power to accomplish all the good things our faith prompts you to do.” 2 Thessalonians 1:11

 

05.30.20

Kroc Cares Update

Aloha Kroc 'Ohana:

Another weekend is upon us and we pray you and your families are healthy and thriving as we slowly transition to life in the new normal. While your Kroc Center continues to provide COVID-19 relief efforts to kupuna and other vulnerable populations in need, our team has also been eagerly preparing the Center for a safe re-opening (pending guidance from the City and State) by incorporating new procedures and protective measures that we'll share in the weeks to come. We look forward to welcoming you back soon!

Kroc Cares Outreach Efforts

With a generous donation of produce boxes received through USDA's Farm to Families Food Box Program, this week's distribution brought big smiles from the 550 families that came through. Collectively, we were blessed to distribute 22,000 pounds of produce, 1,650 chocolate chip cookies, 1,100 pounds of butter, an assortment of breads, muffins, croissants, dressings and jams. Mahalo to all our donors and partners including USDA, Ham Produce and Seafood, Aloha Harvest, McDonald's of Hawaii, Golden State Foods and Costco for supporting our Kroc Cares outreach efforts. Special thanks to the team at Covanta for financially partnering with us and for their volunteer work.

Kroc Keiki Learning Center Childcare

Are you in need of a safe childcare option as you head back to work this summer? Look no further than our Kroc Keiki Learning Center Summer Care program for keiki ages 3-5! You'll have peace of mind knowing your child will be cared for in a safe, clean and caring learning environment, following CDC guidelines. Summer Care will be offered weekdays, 7am-5:30pm in July. For more information including pricing and options for financial assistance, please contact us at (808) 693-8365 or by email.

“Let all that you do be done in love.” 1 Corinthians 16:14

 

05.22.20

Kroc Cares Update

Happy Aloha Friday Kroc ‘Ohana!

As we end another week of providing emergency services to our community, we hope that you and your families are safe, healthy and doing well. While we can’t wait to welcome our members back again, we are asking for your continued patience as we take the necessary steps to ensure the safety of our guests and staff once the approvals for reopening are given. In the meantime, we thought you’d enjoy seeing some of our team members preparing for our food and joy drive-thru distribution: Pass the Apron.

Kroc Cares Outreach Efforts

The generous donations from Aloha Harvest, Eggs Hawaii, McDonald's of Hawaii, Golden State Foods, Alaska Airlines, Hawaii Dental Service Foundation, Odyssey Hawaiian Ocean Transport Inc., and Foodland allowed us to joyfully serve 430 families this week. We loaded their cars with over 13,000 eggs, 11,000 cookies, 3,000 bottles of milk, 3,000 snack bags, 650 pounds of butter, 230 dental hygiene kits and 1,600 prepared meals! We also distributed another 9,000 prepared meals to kupuna, individuals and families in need. We are blessed to be the conduit of God’s provisions to our community.

Kroc Cares Community Partner Highlight

This week, Foodland launched the Meals of Aloha campaign in partnership with The Salvation Army.  Each week, thousands of these prepared meals will be distributed to kupuna and vulnerable families and individuals. Kroc Center Hawaii is fortunate to have corporate and community partners such as Foodland, in our outreach efforts to assist those struggling through the financial impact of the COVID-19 pandemic.

How You Can Help

To partner with us in our outreach programs, please call 682-5505 or donate online. Your generosity will allow us to serve our community in the ways they need us most through our Kroc Cares outreach programs.

May the God of hope fill you with all joy and peace as you trust in him, so that you may overflow with hope by the power of the Holy Spirit. – Romans 15:13

 

05.15.20

Kroc Cares Update

Aloha Kroc 'Ohana:

We pray that all of you are staying healthy during this period of “flattening the curve”. We eagerly look forward to the day when we can re-open for “normal” operations and welcome you back to your Kroc Center! As we await guidance from the City that will allow for this, we are excited to share some of the facility changes and maintenance that our team has been working on in preparation for re-opening. This includes the placement of plexi-glass at our Member Services Desk and a deep cleaning of all areas of the Center. In the coming weeks, we will be sharing more of the facility upgrades and adjustments we are working on to ensure social distancing, cleanliness and most importantly that our members and our staff feel safe while at the Center. Stay tuned for future updates!

Kroc Cares Outreach Efforts

We're continuing our COVID-19 relief effort, and over the last eight weeks, more than 6,000 food bags, 15,000 snacks and beverages and 41,000 prepared meals were provided to kupuna, houseless individuals and families in need.

Kroc Cares Community Partner Highlight

Did you know you can donate blood at the Kroc Center through our partnership with Blood Bank of Hawaii? To date, close to 2,000 lives will be saved through blood donations made! We have more great news to share...we have extended our partnership with Blood Bank of Hawaii through the end of August! Donations are by appointment only; you can schedule one online by visiting their website.

How You Can Help

We are seeking corporate and community partners to be able to continue our food distribution, and are in need of monetary or in-kind donations of produce, proteins and non-perishable food items. If you are interested in partnering with the Kroc Center on our food distributions, please contact us at (808) 682-5505, by email or make a donation online.

Cast all your anxiety on him because he cares for you. 1 Peter 5:7

 

05.08.20

Kroc Cares Update

Aloha Kroc 'Ohana:

Here’s a special message from our Corps Officer Major Debbie Lum, and an update of what your Kroc Center has done this week in our COVID-19 outreach program efforts.

Kroc Cares in the News

Administrator and Corps Officer for Kroc Center Hawaii, Major Phil Lum, was featured in an interview with the Honolulu Star-Advertiser. Major Lum shared the community impact of our Kroc Cares COVID-19 relief efforts and what the "new normal" might look like as we plan for reopening of your Kroc Center. Check out the article.

Kroc Cares Outreach Efforts

Did you know your Kroc Center provides more than 9,000 frozen meals to kupuna, houseless individuals and families in need every week? These meals are cooked and prepped by our Food Service Team, then either picked up for distribution by a community partner or delivered to senior housing residents and other vulnerable friends in our community. Recipients of our meal delivery program include: Cloudbreak, Franciscan Vistas Senior Living, Hale Kipa, Hale Makana O Nanakuli, Hale Mohalu Senior Residence, Hale Ulu Pono, Homeless Friends in Kapolei, Jack Hall, Kapolei Homestead Communities (Maluohai, Kaupea, Kanehili and Kauluokaha'i), Kunia Village, Mahi'ai Hale, Ma'ili Land Transitional Housing, Silvercrest, Senior Residence at Kapolei, Waianae Civic Center - U.S. Vets, Whitmore Senior Circle Apartments, Wilikina Senior Housing and (17) West Oahu Churches.

During this week's drive-thru distribution, we served 430 families, providing them with over 12,800 eggs, 375 food bags, and almost 600 snacks. It was all given with a whole lot of love! Mahalo to our partners Love's Bakery, Aloha Harvest, Eggs Hawaii and See's Candies for providing the donations for this week's distribution.

Kroc Cares Community Partner Highlight

The Salvation Army Kroc Center Hawaii Emergency Disaster Services Team is humbled by the generosity of Love's Bakery. Their donation of bread, donuts and stuffing mix ensured we had the inventory needed for this week's food distribution.

Be joyful in hope, patient in affliction and faithful in prayer. Romans 12:12

 

05.01.20

Kroc Cares Update

Aloha Kroc 'Ohana:

Here’s a special message from our Member Services team, Jill & Taylor, and an update of what your Kroc Center has done this week in our COVID19 outreach program efforts.

Food and Joy Distribution

During our drive-thru distributions this week, we served more than 360 families which included our valued team members who have recently been furloughed, kupuna, families in need – and even some furry friends! We provided them with over 11,000 eggs, 750 food bags, 750 assorted snacks and candies, and over 3,000 lbs of dog food.

Mahalo to the generous companies and organizations that made this distribution possible: Aloha Harvest, Eggs Hawaii, Meadow Gold Hawaii, Hawaii Foodbank, Popeyes Hawaii, Honolulu Cookie Company, See's Candies, Hawaii Veterinary Medical Association and Greater Good.

Kroc Cares Community Partner Highlight

Since the start of our Kroc Cares outreach programs, Mike and Karla Rompel of Domino's Hawaii have invested countless resources to enable us to meet the needs of our West Oahu community. They've helped us secure a 40-foot freezer container, donated 500 lbs of protein, and loaned us use of their Domino's Hawaii refrigerated truck. All of these are instrumental in providing prepared meals to those who need it most.

How You Can Help

To partner with us in our outreach programs, please call 682-5505 or donate online. Your generosity will allow us to serve our community in the ways they need us most through our Kroc Cares outreach programs.

Do not grieve, for the joy of the Lord is your strength. Nehemiah 8:10

 

04.24.20

Kroc Cares Update

Aloha Kroc 'Ohana:

Here’s a special message from Major Phil Lum and an update of what your Kroc Center has done this week in our COVID19 outreach program efforts.

Food and Joy Distribution

On Wednesday, April 22, we welcomed more than 400 families to our drive-thru food distribution and sent them on their way with over 8,000 eggs, 5,000 cookies, 4,000 Go-Gurt tubes, 1,000 cartons of juice and whole lot of joy!

"The need for food continues to increase each week,” said Major Phil Lum. Administrator and Corps Officer for The Salvation Army Kroc Center Hawaii. “We are blessed to be conduits of these generous provisions to our West O’ahu Community.” Staff and volunteers directed cars, greeted families, loaded food and took prayer requests while smiling under their masks. “Kroc Cares about people and we want everyone to know that we are here to serve them, to share hope, joy and love with them and to pray for them” said Rick Ahn, Kroc Center Hawaii's Ministry Director.

Mahalo to the generous companies and organizations that made this distribution possible: Aloha Harvest, Eggs Hawaii, Meadow Gold Hawaii, Hawaii Foodbank and Honolulu Cookie Company.

How You Can Help

To partner with us in our outreach programs, please call 682-5505 or donate online. Your generosity will allow us to serve our community in the ways they need us most through our Kroc Cares outreach programs by providing:

  • community drive-through food and joy distributions
  • distribution of more than 9,000 meals per week throughout West Oahu
  • food bags and personal hygiene items to individuals and families in need
  • weekly visits to our homeless friends to deliver food, masks and other needed supplies
  • online engagement to infuse hope over fear
  • prayer and emotional support hotline
  • spiritual leadership and weekly online church and youth group meetings

Praise the lord my soul, and forget not all his benefits. Psalm 103:2

 

04.17.20

Kroc Cares Update

We want to update you on what The Salvation Army Kroc Center Hawaii is doing to serve our community, and we pray that you are healthy and managing the daily trials of the COVID-19 situation.

Our Food Service team continues to prep frozen meals to be distributed to kupuna, homeless and families in need. This week, more than 6,000 meals were distributed. If you have a need, please reach out to us at (808) 682-5505 and request assistance. We are here to help!

At a drive-thru food distribution on April 15, Kroc Center Hawaii provided more than 550 families with potatoes, onions, eggs, gallons of milk, juice and food bags. Mahalo to our partners Aloha Harvest, Eggs Hawaii, Sysco Corporation, Meadow Gold Hawaii, Hawaii Foodservice Alliance and Hawaii Foodbank. Check our recap video. To find out about our food distributions, look for announcements posted on our Facebook and Instagram accounts.

As a result of the economic hardships due to COVID-19, effective today, 292 of our valued Kroc Center team members have been placed on furlough. Please join us in praying for the well-being of our team members and their families.

This difficult decision was made to ensure that The Salvation Army Kroc Center Hawaii will continue to serve during and after this pandemic. Please join us in our efforts to meet the needs of our community by donating to our KROC Cares Campaign. Together, we will bring hope, joy and love to local families.

And the light goes on shining in the dark; it is not overcome by the dark. John 1:5

Sincerely,

Kroc Center Hawaii Management

 

04.10.20

Kroc Cares Update

Introducing Kroc Cares

The Salvation Army Kroc Center Hawaii introduces “Kroc Cares” a platform to share our COVID-19 outreach efforts, ways you can receive help if needed and opportunities for you to partner with us to assist those who need our help most.

“Be strong and courageous, don’t be afraid, don’t be discouraged, for the LORD your GOD will be with you wherever you go.” -Joshua 1:9

Recap of Our Outreach Efforts

Kroc Center staff distributed trays of fresh eggs, produce, juice and food bags to over 375 of our neighbors in need. Mahalo to our partners Aloha Harvest and Meadow Gold Hawaii for the donations that made this distribution possible. View our recap video.

Our team has been prepping meals for distribution to seniors, keiki and families in need. More than 3,900 meals will distributed to Silvercrest, Whitmore Circle Apartments, the West Oahu Church Community, Hawaiian Homestead in Kapolei, VA Cloudbreak and the Jack Hall community this week.

Kroc Cares for YOU!

We are currently providing these services to help kupuna, keiki and families who need our assistance:

  • Prepared meal distribution
  • Food bags
  • Personal hygiene & household items
  • Please call our Emergency Services Hotline at 808.682.5505 to request assistance. We would love to hear from you.
  • Church Services: Please join us online this Sunday for Easter Service and every Sunday at 8am and 10am.
  • Prayer Request: If you are in need of prayer, please call our Prayer Hotline at 808.693.8377 or send your prayer request via email.

What You Can Do To Help

We invite you to partner with us in our Kroc Cares efforts to help our community. We need both financial and human resources.

Make a Monetary Donation:

Please consider making a convenient online donation to support The Salvation Army Kroc Center Hawaii's COVID-19 emergency response effort. Donate now.

Make an In-Kind Donation:

Kroc Center Hawaii is collecting Donations to be distributed to kupuna, families in need, first responders and healthcare workers. The following new and unopened items are being collected Monday-Friday, 8am-5pm:

  • Personal hygiene items (shampoo, conditioner, soap, toothpaste, toothbrush, deodorant, etc.)
  • Cleaning supplies (hand sanitizer, paper towels, sanitizing wipes, disinfectant spray/cleaners)
  • Toilet paper (wrapped)
  • Baby diapers, formula and baby food
  • Adult incontinence products (Depends)
  • Non-perishable food items
  • Mask sewing supplies (fabric, thread, elastic, pipe cleaners)

Volunteer Your Time:

We are currently seeking volunteers to assist with our KROC Cares outreach programs. Please email Becky Luke, our Volunteer Coordinator, to find out how you can serve and sign up today.

Membership and Programs:

Kroc Center Hawaii's normal operations remain suspended through April 30 (subject to change). There will be no public, program or member access during this time. Our Kroc 'ohana misses you all and look forward to the day when it's safe to return to normal operations.

Communication and Updates

We will continue to provide COVID-19 related updates as information becomes available through the following:

Email will continue to be used;

The Kroc website will be kept up to date with the most accurate information available;

All social media avenues will continue to be utilized including Facebook, Instagram and Twitter;

Our team is available by phone at (808) 682-5505 for more information on our emergency response programs and available resources, or if you are in need of spiritual support.

 

Update 03.25.20

Kroc Center Hawaii Member Information Update

In response to Honolulu City & County Mayor Kirk Caldwell's county-wide stay-at-home order, Kroc Center Hawaii's normal operations will remain suspended through April 30 (subject to change). There will be no public or member access, and as previously noted the following programs and offerings continue to be suspended:

  • Fitness Center and Pool access
  • Gymnasium access
  • All Aquatic and Group Exercise classes
  • Game Room access
  • Child Watch
  • Kroc Café
  • Kroc Keiki Learning Center Preschool
  • Athletic, aquatic, fitness, dance, music, art and life enrichment programs
  • Kroc Church service and programs
  • Rental activities

Auto Pay for Membership and/or Programs

The auto pay for May which is scheduled to run on April 20 will be suspended and will not run.

Emergency Response Efforts

Kroc Center Hawaii has transitioned into providing community assistance and support in response to COVID-19. Emergency services are listed on this page.

Communication and Updates

We will continue to provide COVID-19 related updates as information becomes available through the following:

  • Email will continue to be used;
  • The Kroc website will be kept up to date with the most accurate information available;
  • All social media avenues will continue to be utilized including Facebook, Instagram and Twitter
  • Our team is available by phone at (808) 682-5505 for more information on our emergency response programs and available resources, or if you are in need of spiritual support.

Mahalo for your patience and support during this challenging time. We will continue to pray for the safety and well being of each of you. In closing, we leave you with an inspiring word from the Bible: I pray that God, the source of hope, will fill you completely with joy and peace because you trust in him. Then you will overflow with confident hope through the power of the Holy Spirit. - Romans 15:13

 

Update 03.17.20

Effective Thursday, March 19, 2020

On Thursday, March 19, 2020, Kroc Center Hawaii will officially transition away from normal operations in order to provide increased community assistance and support. The Center will continue to serve the community, but in a manner that looks different than normal.

Effective Thursday, there will be no public or member access to The Kroc Center and the following programs and offerings will be suspended through Sunday, April 5, 2020 (date is subject to change):

  • Fitness Center and Pool access
  • Gymnasium access
  • All Aquatic and Group Exercise classes
  • Game Room access
  • Child Watch
  • Kroc Café
  • Kroc Keiki Learning Center Preschool
  • Athletic, aquatic, fitness, dance, music, art and life enrichment programs
  • Kroc Church service and programs
  • Rental activities

**Note: Spring Day Camp will continue to run through March 20.

What About Auto Pay for Membership and/or Programs?

The auto pay for April which is scheduled to run on March 20 will be suspended and will not run. The next autopay is scheduled for April 20 for the month of May, should the Kroc Center resume normal operations.

How will The Kroc continue to serve the community?

Kroc Center Hawaii is in contact with various agencies and community groups, and are identifying ways we can best serve the community at this time. Information about our outreach efforts and community assistance will be updated on our website. If you would like to partner with us in our service to the community, please contact us.

We have multiple avenues of communication set up for your convenience. Please take note of them and use regularly for the most up to date information:

  • Email will continue to be used;
  • The Kroc website will be kept up to date with the most accurate information available;
  • All social media avenues will continue to be utilized including Facebook, Instagram and Twitter.

Thank you for your patience during this process. We will continue to pray for the safety and well being of each of you and for wisdom in the decision-making taking place.

 

Update 03.10.20

Kroc Center Hawaii's Response to COVID-19

The Kroc Center Hawaii’s top priority is the health and safety of every patron. We are continuing to monitor the coronavirus situation (COVID-19) and are in contact with relevant State and Federal agencies (eg. State Department of Health, CDC, etc.) to ensure proper prevention measures and plans are in place.

We want to assure you that Kroc-wide precautions are being taken. Maintenance and program staff are following specific cleaning procedures to effectively clean and disinfect common areas. Increased cleaning duties and resources are being implemented throughout the center such as cleaning door handles/entryways, installing more sanitizing stations, and disinfecting equipment.

We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or are returning from country with an outbreak of COVID-19.  In the event a patron or employee contracts COVID-19, we will work closely with the Hawaii State Department of Health to enact a response protocol for the safety and security of all other patrons.

To help prevent the spread of COVID-19, the Kroc Center would also like to advise everyone to adhere to the following CDC guidelines:

  • Wash hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing or sneezing, before eating and after going to the bathroom;
  • Avoid touching your eyes, nose and mouth;
  • Stay home when sick;
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash; and
  • Clean and disinfect frequently touched objects and surfaces using regular household cleaning spray or wipe.

As a precaution, if you are returning from an area that is on the CDC travel warning list, we ask that you stay home for at least 14 days upon return to Hawaii. For more information on travel advisories, please visit the CDC’s website.

At this time, the Kroc Center Hawaii will remain open for normal member operations and select programming. Canceled classes and activities are noted below. We are monitoring the situation closely and will provide updates here.  We appreciate your understanding as we work together to keep our community safe.

For more resources, please visit the following websites:

CDC Website

State of Hawaii Health

 

 

THE SALVATION ARMY
RAY & JOAN KROC CORPS COMMUNITY CENTER

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